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FAQ

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Plan-IT Workshop

How can a replacement vehicle agreement be digitally signed? (Scrive)
How do I update an old version of Plan-IT Workshop to the new runtime?
How do I import customers and registration numbers? (without DMS)
How do I export data from Plan-IT Workshop?
How do I configure the Leads functionality in Plan-IT Workshop?
How does VPS work?
How do I change the text for the Watch Out checkbox?
How does the management window work?
How do I enable High Integrity in Plan-IT Workshop?
What does the Snap to Grid option do?
How do I delete old data from Plan-IT Workshop?
How to configure the RentWise connection?
How to configure the Afas connection?
How do I use the CaRe-Mail email addresses instead of those from a DMS?
How do I turn off Autoline's Laatbak function?
How do I configure the link with Autoline using the PON webservice?
How can I collect Autoline work orders faster using ODBC?
What are the program options of Autoline_JaarKalenderRun?
What are the program options of Autoline_Statussen?
What are the program options of Autoline_Werkorders?
What are the program options of Autoline_VrijeDagen?
What should I do if Autoline work order numbers are already in use?
What should I do if the import window does not show any work orders?
How can I send the capacity to Plan-IT Online automatically?
How can I prevent customers from receiving SMS messages?
How do I set an SMS reminder?
How can I send SMS messages with Plan-IT Workshop?
How do I use the Tyre Manager?
How can I automatically send an email to the warehouse when there is a tyre change?
How to use mileage registration for a replacement vehicle?
How do I set the email addresses for the replacement transport department?
How do I set up a central replacement transport department?
How do I use replacement transport from another establishment?
How can I use a receptionist's name in the CaRe-Mail appointment confirmation?
How can I ensure that customers don't receive an email?
How do I use the Block overcapacity option?
How do I send a calendar item together with the confirmation of an appointment?
How can I send a confirmation of an appointment by e-mail?
How can I Export and import operations in Plan-IT Workshop?
How do I copy the calendar to a new year?
How do I set up a work schedule for an employee?
How do I add a new employee?
How do I automatically turn on checkmarks for certain activities?
How to import employees into Workshop?
How can I give more rights to a normal user?
How do I add a new user?
How can I start Plan-IT Workshop without having to enter a name and a password?
How can I move Plan-IT Workshop from one server to another?
How to update Plan-IT Workshop?
What to do when there is a stretched work order on the planboard?
How do I repair the database with the reindex program?
Help! I get the error message: Read error on index file
What is the time duration of an LU (labor unit) in Plan-IT?
What if the capacity of Plan-IT Online and Workshop do not match?
How to use the Daily planning in Plan-IT Workshop?
Help! A reservation from Plan-IT Online does not appear in Plan-IT Workshop!
How do I enable the logging option?
How do I link the replacement cars between Plan-IT Workshop and Online?
How can Plan-IT Workshop be installed decentralised?
How do I use the second online module for a tyre change?
How do the options Customer waits, Time appointment, Deadline and Replacement transport work between Autoline and Plan-IT Workshop?
How do I configure the Forgot Password option in Plan-IT Workshop?
How do I use Microsoft Office 365 as the mailserver in Plan-IT Workshop?
How do I copy or split a work order?
What do the different markings on a work order mean?
How can I see the status of a work order from Autoline in Plan-IT Workshop?
How do I make Plan-IT Online take into account the Percentage Active of a mechanic in Plan-IT Workshop?

System Management

How does the management window work?
How do I enable High Integrity in Plan-IT Workshop?
How do I delete old data from Plan-IT Workshop?
How do I configure the link with Autoline using the PON webservice?
How can I collect Autoline work orders faster using ODBC?
What are the program options of Autoline_JaarKalenderRun?
What are the program options of Autoline_Statussen?
What are the program options of Autoline_Werkorders?
What are the program options of Autoline_VrijeDagen?
What should I do if Autoline work order numbers are already in use?
What should I do if the import window does not show any work orders?
How can I send the capacity to Plan-IT Online automatically?
How do I use replacement transport from another establishment?
How to import employees into Workshop?
How do I add a new user?
How can I start Plan-IT Workshop without having to enter a name and a password?
How can I move Plan-IT Workshop from one server to another?
How to update Plan-IT Workshop?
What to do when there is a stretched work order on the planboard?
How do I repair the database with the reindex program?
Help! I get the error message: Read error on index file
How do I set the maximum number of customers waiting at the same time in Plan-IT Online?
How do I configure Plan-IT Online On Time?
Help! A reservation from Plan-IT Online does not appear in Plan-IT Workshop!
How do I enable the logging option?
How can Plan-IT Workshop be installed decentralised?
What are the different layouts in Plan-IT Online?
How do I configure the Forgot Password option in Plan-IT Workshop?
How do I create global activities in Plan-IT Online?
How do I use Deliver times in Plan-IT Online?
How can I see the status of a work order from Autoline in Plan-IT Workshop?

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Julian

Managing Director