Innovation for the future of car businesses

In the dynamic world of the automotive sector, innovation is essential for the success of every car business. Plan-IT understands better than anyone how important it is to continuously respond to market needs and customer expectations. That is why we are always working on the further development of our planning modules, based on the input we receive from our customers. This is what our customers expect from Plan-IT: a reliable partner that keeps pace with technological advancements and constantly strives for improvement.

But at Plan-IT, we want to go beyond simply responding to market demands. Sometimes, we want to think ahead, and we do so proudly with our latest innovation: the integration of Artificial Intelligence (A.I.) into our Plan-IT Online module.

A.I. – The Future of Efficiency in the Workshop

Artificial Intelligence is now an integral part of today's technology, and in the automotive industry, A.I. is starting to leave its mark. At Plan-IT, we immediately recognised the potential to integrate this technology into our scheduling system. A.I. helps optimise workshop planning by automatically analysing when and where capacity is needed, ensuring the workshop is always fully utilised. This not only leads to more efficient use of time and resources, but also boosts overall productivity.

Calm and Efficiency at the Reception

 In addition to improving workshop capacity, the A.I. functionality in Plan-IT also brings more calm and clarity to the workshop reception. By automatically taking into account all available data—such as scheduling, staff allocation, and vehicle information—fewer mistakes are made, and decisions can be taken more quickly. This reduces the workload for reception staff and ensures that customers are helped faster and more efficiently.

Plan-IT: Your Partner in Efficient Workshop Scheduling

At Plan-IT, everything revolves around efficiency. We aim to not only improve your workshop’s scheduling but also simplify and optimise your workflows. With the integration of A.I., we make this promise a reality, allowing you to focus on what truly matters: delivering excellent service to your customers.

With the A.I. functionality in Plan-IT Online, you’re not only providing your customers with faster and better service, but you’re also running a workshop that operates at its peak. This is the future of workshop management—and that future starts now.

Introducing a Chatbot for Faster Support on the Online Helpdesk

At Plan-IT, we strive to support our customers in every way possible, not only with advanced technologies like A.I. in the workshop but also in terms of customer communication. To ensure that you get quick and easy answers to frequently asked questions, we are soon launching an intelligent chatbot feature on our online helpdesk. The chatbot is designed to help users navigate our extensive FAQ section, providing direct access to the information you need.

The integration of this chatbot will make Plan-IT's customer service even more efficient. It reduces the workload on our support team and makes it easier for customers to find answers immediately. This not only contributes to improved customer satisfaction but also speeds up problem resolution, ensuring you can continue optimising your workshop.

In short, with Plan-IT, you are always one step ahead, with innovative solutions that create a more efficient workshop and happier customers. We continue to develop to prepare car businesses for the challenges of tomorrow.