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From now on, Plan-IT is connected with AI assistant AutoChat. This way, your customers are offered the opportunity to make a workshop appointment 24/7 via AutoChat's digital assistant.
The AutoChat digital assistant shows which activities can be scheduled at which time. Once the appointment has been made, both the customer and the branch of the car company will receive a confirmation. This gives the front desk employees more time to optimally serve your customers, to prepare the invoice on time (car ready = invoice ready) and to provide a good explanation of the invoice when collecting the car, which of course increases customer satisfaction and the job satisfaction at the workshop front desk benefits. A Win-Win for you and your customers!
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