Van den Udenhout

Van den Udenhout

The key to maximum productivity in the workshop. Ron Brink and Björn Smeets talk about the benefits they experience with Plan-IT at Van den Udenhout.

Ron Brink: "We are Van den Udenhout car company. We are now at the location in Eindhoven. We are a dealer of Volkswagen and Audi at this location and we also provide service for those brands for which we carry out maintenance and repairs."

"For us, Plan-IT is the partner with which we take care of the scheduling of our workshop. Plan-IT in particular ensures that we have a good overview of what is coming our way and that we are able to schedule the right job for the right technician, so we are able to deploy all capacity of people and resources in the right way."

Björn Smeets: "The advantages of Plan-IT for me as Service Advisor are, that we are able to schedule specific work for specific technicians. We are also able, in terms of color, to see the degradation of the scheduled work and replacement transport is immediately visible. The schedule is immediately clear. In addition, communication with Plan-IT is very easy. It is a simple program that is immediately clear to everyone. Very clear."

Ron Brink: "Plan-IT really has an excellent helpdesk. Sometimes there are new features in an update that we have not fully understood we get excellent and quick assistance from the helpdesk."

"What I think is a great advantage of Plan-IT, is they continue to listen to the industry. What does the industry need? And try to translate this into nice, practical solutions for the user."

Ellen Ojevaar: "We have been using the Plan-IT scheduling system at our branches intensively for a number of years now. The software is user-friendly and clear and we are therefore fully satisfied with this software. As Plan-IT manager, I work on a regular basis together with with the Plan-IT helpdesk and I am very pleased with the way I am always assisted. Plan-It knows what real service is. The guys are always friendly and no question is too crazy. They always think along and keep their agreements. A real relief!

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